Ninja Foodi Grill Stuck On Add Food (With Fixes)

Are you having trouble getting your Ninja Foodi Grill to move past the “Add Food” screen? If so, don’t worry. 

You are not alone! Many people have experienced this issue and it is usually easy to fix with a few simple steps. 

In this article, we’ll explain why the Ninja Foodi Grill may be stuck on Add Food and offer some potential solutions that should help get your grill back up and running quickly. 

So buckle in, grab your tools, and let’s get started troubleshooting!

Ninja Foodi Grill Stuck On Add Food

1. Thermistor Issue

Thermistor Issue often occurs in Ninja Foodi Grills due to a damaged or faulty thermistor. A thermistor is an electrical component that measures temperature and is usually found within the heating element of the grill. 

When the thermistor fails, it can cause the Add Food screen to remain stuck on the display. To troubleshoot this issue, open the back of the grill and check if any wires leading to the thermistor are loose or disconnected. 

If so, reconnect these wires and test the grill again. If it remains stuck on Add Food, try replacing the thermistor with a new one.

If neither of these options resolves the issue, contact Ninja’s customer service line for further assistance. They will be able to provide you with a replacement or repair service, depending on the severity of the issue.

2. Sensor Issue

The Ninja Foodi Grill is equipped with a sensor that detects when food is placed on the grilling surface and begins to cook. If this sensor becomes stuck in the “add food” position, it can cause issues with cooking. 

This can be caused by grease buildup or food debris blocking the sensor, resulting in a false reading. To correct this issue, the grill must be cleaned thoroughly to remove any debris and then checked for proper operation. 

If the sensor still does not work, it may need to be replaced. Contacting customer service can help determine if a replacement is needed and provide information on how to obtain one. 

By taking care of your Ninja Foodi Grill, you can ensure that it will continue to provide delicious meals for you and your family.

3. Defective Temperature Issue

The Ninja Foodi Grill can suffer from a defective temperature issue, which can cause it to get stuck on the ‘Add Food’ screen. 

This issue is usually caused by faulty wiring or a broken thermistor, which is responsible for detecting and controlling the temperature of the grill. 

A malfunctioning thermistor will prevent the grill from reaching its optimal temperature, causing the ‘Add Food’ screen to stay active until it is fixed. 

To fix this issue, you must have a qualified technician inspect and repair the thermistor on your grill. In most cases, this can be done relatively quickly and easily without having to replace any parts. Once restored, your Ninja Foodi Grill will be back to working as normal.

4. Wiring Connections Problem In The Mainboard

When troubleshooting wiring connections in the mainboard of the Ninja Foodi Grill, it is crucial to identify what parts of the board are affected. 

Some possible problems with wiring connections could include loose or broken cables, corrosion of contacts, misalignment of components, or even a faulty component.

A common issue with boards that experience wiring connection problems is a loose or broken cable. If the board has an exposed wire, make sure to check that it is firmly attached and secure. If there are any frayed wires, replace them immediately.

Corrosion of contacts can also cause some issues with wiring connections in the mainboard of the Ninja Foodi Grill. You can check the board for corrosion by looking at the contact points.

5. Dirty Grill Problem

Cooking with your Ninja Foodi Grill is a great way to make delicious meals, but it can be frustrating when the grill gets stuck on “Add Food” and won’t let you start cooking.

You’ve already preheated the grill, added your ingredients, and now you’re ready to get cooking – only to find out that the grill won’t move past this step! It’s so annoying having to wait longer for dinner because of a dirty or clogged-up grill.

The good news is that cleaning your Ninja Foodi Grill regularly will help keep it running smoothly and prevent this problem from happening in the future. 

To clean it properly, use a damp cloth or sponge and some mild soap solution (or vinegar) to wipe down all surfaces of the grill. 

Then rinse any remaining residue with warm water before thoroughly drying with a paper towel or lint-free cloth. With regular cleaning, you’ll never have to worry about getting stuck on “Add Food” again!

6. Contact Customer Service

If you are having trouble getting your Ninja Foodi Grill to move past the “Add Food” stage, it is recommended that you contact Ninja customer service for assistance. 

They have a team of trained professionals who can help troubleshoot and identify the underlying issue causing the problem. Customer service representatives can be reached via phone, email, or online chat. 

Furthermore, if they cannot resolve the issue over the phone, they may recommend sending in your Ninja Foodi Grill for evaluation and repair.


The Ninja Foodi Grill is an amazing kitchen appliance that can help you cook delicious meals quickly and easily. 

However, if your grill gets stuck in “Add Food” mode, don’t panic! There are a few simple steps you can take to troubleshoot the issue and get it working again in no time. 

If these fail, contact customer service for further assistance or consider returning the product to exchange for a new one. With proper care and maintenance, your Ninja Foodi Grill should provide years of hassle-free cooking enjoyment. 


Why is my ninja keep saying add food?

If your Ninja Foodi Grill is stuck on the Add Food screen while cooking, this could mean there are a few things causing it. First, make sure the lid and lid lock is properly engaged so the unit knows it’s closed and can start cooking. 

If those are properly in place, check to see if you have enough oil or butter in the Pot to cook with; without enough fat in the pot, your food won’t cook correctly. 

Also, make sure all of your ingredients (meat/vegetables) fit inside the Grill; if too much is added outside of the pot area and isn’t detected by sensors at different stages during cooking time, this could prevent your food from finishing cooking correctly.

How do you keep food from sticking to the Ninja Foodi grill?

To prevent food from sticking to the grill surface of the Ninja Foodi Grill, it’s important to use a cooking oil that has a high smoke point. 

Additionally, it is important to preheat the grill before adding any food and be sure to keep the lid open while applying oil. 

Make sure that you apply enough oil when cooking and remember not to overcrowd the grilling basket so that there is adequate space for even heating and avoiding steam build-up. 

Finally, after each use make sure you thoroughly clean your grill between uses with warm water and mild dish soap. This will remove any grease or food residue that could potentially cause sticking in future uses.

What is the probe error on the Ninja Foodi grill?

The probe error on the Ninja Foodi grill occurs when the temperature of your food does not reach the preset optimal temperature. 

This usually happens because there is not enough heat available to get it up to that temperature, so you will need to ensure you are using enough fuel or charcoal. 

If this doesn’t work, try adjusting the heat settings and making sure all grates are clean before adding more fuel.

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